Frequently Asked Questions

Yes, preserved flowers are real flowers!

Yes, preserved flowers are real flowers! EveryPetal is treated carefully to preserve the quality and integrity of the flower. The natural preservation process helps our flowers maintain their beauty, texture, and natural touch. Enjoy our flowers for years to come!

Want to know the best thing about preserved flowers? It’s not just because they’re environmentally and financially friendly or because they require minimal maintenance. It’s not even because they’re versatile and anyone can enjoy them— even if they’re allergic to real flowers. Honestly, the best part about our flowers is there’s no more flower guilt! You know, that guilty feeling you get when you buy or receive flowers? Instead of lasting only a few days or weeks, you can enjoy our flowers for years!

Our beautiful preserved flower bouquets and arrangements can last up to 3-5 years with proper care.

Preserved flowers may change colors due to the natural processing— but to keep them looking their best, please keep them away from direct sunlight, heat, and humidity.

Yes! All of our flowers are non-toxic and pet-safe.

Please contact us at [email protected] if you would like to customize a product. If you have a specific vision in mind, our floral designers can assist you in making your idea come to life.

Please contact us at [email protected] if you would like to customize a product. If you have a specific color or color combination in mind that's not listed, please note that it could take 3-5 weeks to receive your order.

We put our all into our products, they are handcrafted and made to order. Therefore, we do not accept returns unless the product was damaged during transit. If the product was damaged, please contact us at [email protected] within 48 hours of receiving the product and we will send you a replacement.

If you’d like to cancel an order, please contact us within 24 hours of placing the order. Once the order is processed or shipped, an order can’t be cancelled.

Please refer to the Product Care page for more information.

Go to Product Care

Please refer to the Product Care page for more information.

Go to Product Care

Please refer to the Product Care page for more information.

Go to Product Care